info@mgmclinic.ie
0469574104

Privacy Policy

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Privacy Policy

At MGM Clinic, we are committed to protecting and respecting your privacy. This Privacy Policy explains how and why we collect, store, and use your personal data in the context of providing dental services.

Why We Need Your Data

We collect both basic and sensitive medical information to:

  • Provide the dental services you have requested;

  • Fulfill our contractual and legal obligations;

  • Communicate effectively with you about your treatment and appointments;

  • Ensure accurate and up-to-date medical records.

Without this information, we will not be able to treat you. We only collect data that is relevant to your care and necessary communication.

Please notify us of any changes to your personal, medical, or dental details as soon as possible to help us maintain accurate records.

How Long We Keep Your Data

In line with the Dental Council of Ireland’s Code of Practice, we retain your records as follows:

  • Adults: 8 years after the date of your last treatment.

  • Children/Young Adults: Until your 25th birthday, or 26th if you were 17 at the time of your last treatment.

  • Deceased Minors: 8 years from the date of death if under 18.

After these periods, your data will be securely destroyed unless required for lawful purposes.

What We Do With Your Data

Your personal data is processed only by our staff in Ireland and used for:

  • Delivering dental treatment;

  • Sending appointment reminders (via SMS, email, or post);

  • Managing referrals and payments under public health schemes.

Data May Be Shared With:

  • Dept. of Social Protection (for PRSI patients)

  • HSE Primary Care Reimbursement Service (for Medical Card patients)

  • Invistech Ltd. (our IT provider)

  • Software of Excellence UK (practice management software)

  • Specialists or laboratories (if required for your care)

We may also share data if legally required to do so. Where data is stored or backed up remotely, it is kept on servers located within the EU. If data transfer outside the EU is required, we will take all appropriate safeguards to protect your information.

Your Rights

You have the following rights under data protection law:

  • To access a copy of your personal data;

  • To request correction of inaccurate information;

  • To request deletion or restriction of your data (where legally permitted);

  • To withdraw previously given consent (if applicable).

Requests will be handled promptly and respectfully.

Data Access Requests

Access to your data is strictly on a need-to-know basis. We cannot share your information with a spouse, partner, or family member without your explicit written consent.

Exceptions may apply in the case of:

  • Vulnerable adults or those with diminished mental capacity – access may be granted to a guardian or carer;

  • Minors under 16 – data access is granted to a parent or guardian.

IP Addresses & Website Use

When you visit our website, we may collect:

  • Your IP address, browser type, and operating system;

  • Usage data, including traffic and location data;

  • Information you submit via forms (e.g., when registering, requesting services, or entering competitions);

  • Correspondence records when you contact us;

  • Survey responses (optional);

  • Data used to personalize your visit.

This information helps us improve our services and does not identify individual users.

Your Responsibility

You warrant that any information you provide to us is accurate and up to date. Please contact us promptly if any of your details change.

Contact Us

If you have any questions or wish to exercise your rights, please contact:

MGM Clinic
info@mgmclinic.ie
Address: Unit 3 Teach Bui, Main Street, Enfield, Co. Meath
0469574104 – (083) 153 2063

This policy may be updated periodically. We encourage you to review it regularly to stay informed about how we protect your data.